Privacy Policy

The controller responsible for processing personal data gathered through this platform is Net & Soft Solutions, domiciled in San Fernando de Apure, Apure State, Venezuela. You may contact our privacy and technical support desk via email at info@netandsoft.es or by phone at +34 614-084-846.

We collect only information necessary to deliver consultation and execute requested technical services: • Contact Details: Full name, email address, phone number, and company name when submitting quotation forms or inquiries via WhatsApp. • Project Data: Technical requirements, software specifications, network topologies, or surveillance requirements provided voluntarily. • Technical Browsing Data: Standard technical data such as anonymized IP address, browser type, and display resolution, utilized exclusively to optimize user experience and platform performance.

Collected data is used strictly for the following legitimate purposes: • Preparing technical estimates, formal quotations, and customized technical proposals. • Executing, implementing, and maintaining contracted technological services (web development, structured cabling, security cameras, and IT support). • Providing continuous technical assistance and operational support. • Issuing commercial invoices and fulfilling contractual and legal obligations.

We implement robust cybersecurity protocols to protect your information against unauthorized access, modification, loss, or disclosure. This includes SSL/TLS encrypted communications (HTTPS), access-restricted secure storage, and Non-Disclosure Agreements (NDAs) signed with our technical and engineering personnel.

Net & Soft Solutions does not sell, lease, trade, or transfer personal data or customer databases to third parties for commercial or advertising purposes. Technical details are communicated strictly to essential infrastructure providers (cloud hosting or authorized communication gateways) or when mandated by competent judicial authorities under applicable law.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, as long as a commercial or support relationship remains active, or as required by applicable accounting and fiscal statutory retention periods.

As a data subject, you have the right to request access, correction, update, or deletion of your personal data from our contact registries at any time. To exercise these rights, please submit a formal request to info@netandsoft.es; we will respond within a maximum of 5 business days.

Our website includes direct links to third-party services, such as WhatsApp (Meta Platforms) and interactive location maps (Google Maps). These platforms operate under their own independent privacy policies, and we recommend reviewing them when interacting with them.

We reserve the right to update or modify this Privacy Policy to reflect legislative changes, legal precedents, or technological enhancements in our services. Any modifications will be promptly published on this page with an updated revision date.